Frequently Asked Questions
Discover everything you need to know about our natural skincare and wellness products.
Are Khadi Natural products 100% organic and chemical-free?
Yes, our products are formulated using traditional Ayurvedic methods and are free from harmful chemicals, parabens, and SLS. We use pure herbal extracts and essential oils.
How long does it take for my order to be delivered?
Standard shipping typically takes 3 to 5 business days for domestic orders. International shipping times vary by destination, usually ranging between 7 to 14 business days.
What is your return policy for beauty products?
Due to the hygiene nature of beauty products, we only accept returns for items that are damaged during transit or if the wrong product was delivered. Please contact us within 48 hours of receipt.
Do you test your products on animals?
No, Khadi Natural is a cruelty-free brand. We are strictly against animal testing and ensure all our ingredients are ethically sourced.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, we will send a tracking link to your registered email address and phone number so you can monitor its progress in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.